CiCloudPro Reporting App — Installation Guide

Install the CiCloudPro Reporting App from the official stores. The app is no longer on TestFlight and is available on both the Apple App Store and Google Play.

Previously on TestFlight? Please install the official store version below to receive updates and support.

Tip: Open this page on your phone and tap your store badge.

Quick Start (2 minutes)

Install the app from your store (buttons above).
Open the app:
- Report without logging in (fastest), or
- Log in with your CiCloudPro account for full features.
Create a new report or view your existing reports.

CiCloudPro Reporting App installation and first-run screens

Install on iOS (iPhone/iPad)

Open the App Store.
Search for “CiCloudPro Reporting App” or use the button above.
Tap Get → Install.
Open the app and follow the on-screen steps.

Install on Android

Open the Google Play Store.
Search for “CiCloudPro Reporting App” or use the button above.
Tap Install.
Open the app and follow the on-screen steps.

Using the Reporting App

Report without logging in: Submit a report quickly when you don’t have credentials at hand.
Log in with CiCloudPro: Use your CiCloudPro account to track, edit, and view your reports.
Create & View Reports: Tap “Create new report” or “View existing reports”.

Processing Reports in CiCloudPro

In CiCloudPro (web), open the Top Bar and press the mailbox icon to view incoming reports.

Mailbox icon location in CiCloudPro showing 6 pending reports

Submissions are reviewed by team leaders/foremen before being converted into Situations (e.g., Safety or 5S).

This approval step ensures data quality before actions and follow-ups are created.

Alternative Reporting via QR

Without the app: Scan a QR code with your device camera to open a web form and submit a report.
With the app: Scan a QR code in-app for a faster pre-filled submission flow.

Create and manage QR Codes in the CiCloudPro side menu under QR Code Access.

QR Code Access location in the CiCloudPro side menu

Requirements & Permissions

Requirements: Modern iOS or Android device with internet access.
Optional permissions: Camera (for photos/QR), Photos/Media (attach images), Location (if your workflow uses it).
Privacy: Reports are sent securely to your organization’s CiCloudPro workspace.

Troubleshooting & FAQ

I can’t find the app in my store

Make sure you’re using the links above. If it still doesn’t appear, your device or region settings may restrict the listing. Contact support.

I previously used TestFlight—what should I do?

Install the official store version from the buttons above. You can remove the old TestFlight build afterward.

Camera/Photos access is denied

Go to your device Settings → Apps → CiCloudPro Reporting App → Permissions and enable Camera/Photos as needed.

Where do I review incoming reports?

In the CiCloudPro web app, use the mailbox icon in the Top Bar to open Submissions.

Need help installing or using the app?

Get Support